Introduction

Welcome to Swapify! These Terms of Use (Terms) govern your use of the Swapify platform, accessible at Privacy Policy. By signing up, accessing, or using Swapify, you agree to be bound by these Terms, our Privacy Policy, and any other applicable policies, guidelines, or standards referenced herein.

Please read these Terms carefully. If you do not agree with these Terms, you must not access or use our Platform.

Overview of Services

Swapify provides a suite of tools, including Customer Relationship Management (CRM), Human Resource Management (HRM), Enterprise Resource Planning (ERP), and Lead Management (collectively, Services). By signing up, you gain access to these tools and may connect external applications, upload files and folders, and import/export client information to enhance business operations.

User Eligibility

Swapify is intended solely for users who are 18 years of age or older. By using the Platform, you represent and warrant that you are 18 years of age or older and have the legal capacity to enter into these Terms. If you do not meet these requirements, you must not access or use the Platform.

Account Registration

To use Swapify Services, you must create an account by providing accurate and complete information. You are responsible for maintaining the confidentiality of your account login details and any activity under your account.

Account Security

You agree to notify us immediately of any unauthorized access to or use of your account. We are not liable for any damages arising from your failure to maintain the confidentiality of your login information.

Permitted and Prohibited Uses

Permitted Use

You may use the Swapify Platform for:

• Managing and storing data pertinent to CRM, HRM, ERP, and Lead Management functionalities.
• Connecting external applications as part of your business workflows.
• Uploading, managing, and sharing business-related files and folders.
• Importing and exporting client data in compliance with applicable laws and these Terms.

Prohibited Use

You are prohibited from using the Platform:

• As a general storage solution unrelated to the Services Swapify provides.
• For sending spam emails, unsolicited messages, or any fraudulent or deceptive communications.
• To engage in illegal activities or violate any applicable laws or regulations.
• To upload, post, or share content that is harmful, defamatory, infringing, or in violation of third-party rights.

Subscription and Payment

Free Trial

We offer a 30-day free trial to new users. After this trial period, access to our Services will require a paid subscription. If you choose not to continue with a paid plan, you must cancel or downgrade your account to a free plan before the 30-day trial ends to avoid charges.

Subscription Plans

Swapify offers various subscription plans with different features and access levels. You agree to pay all fees associated with your chosen subscription plan and any additional fees for upgrades or add-ons.

Payment Processing

Payments for subscription plans are processed through third-party payment processors. By providing payment information, you agree to the payment processor’s terms and policies.

Refunds

Refunds are not offered after the 30-day free trial period. If you do not wish to continue using our Services, you must cancel or downgrade before the trial ends.

Plan Upgrades and Downgrades

You may upgrade or downgrade your subscription plan at any time through your account settings. Upgrades and downgrades may adjust your monthly or annual payment amount and access to certain features.

Impact of Downgrades

When downgrading, certain features may become unavailable. Swapify is not responsible for any data loss or limitation in functionality due to plan downgrades.

User Content and Data

Ownership and License

Users retain ownership of all data, files, and content uploaded to Swapify. By uploading data, you grant Swapify a non-exclusive, worldwide license to use, store, and display this data solely to provide the Services.

Compliance with Data Protection Laws

You agree to handle any personal data uploaded to Swapify in compliance with applicable data protection laws, including but not limited to GDPR. Swapify assumes no responsibility for your compliance obligations regarding personal data you manage through the Platform.

External App Integration

You may integrate third-party applications with your Swapify account. Swapify is not responsible for data security, functionality, or privacy practices of third-party applications. Your use of external applications is governed by the terms and policies of those third-party providers.

Data Storage and Retention

While Swapify allows you to upload files and manage client data, our Platform is not intended as a general storage solution. We reserve the right to impose limits on data storage, and any misuse of the Platform for storage purposes may result in account suspension or termination.

Intellectual Property

All intellectual property rights related to the Platform and Services are owned by Swapify. You agree not to duplicate, distribute, create derivative works from, or exploit any part of the Platform or Services for commercial purposes, except as expressly authorized by these Terms.

Termination and Suspension

Swapify reserves the right to terminate or suspend your account if you breach these Terms or engage in prohibited activities.

User-Initiated Termination

You may terminate your account at any time. Upon termination, you will no longer have access to the Platform, and all data associated with your account may be deleted in accordance with our Data Retention Policy.

Effect of Termination

Upon termination, all rights granted to you under these Terms will cease, and you will lose access to any Services associated with your account. Swapify is not liable for any loss of data or content due to termination.

Disclaimers and Limitation of Liability

Disclaimer of Warranties

Swapify provides its Services on an “as-is” basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, regarding the Platform, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

Swapify is not liable for any indirect, consequential, or incidental damages arising from your use of the Platform. In no event will our total liability to you for all claims exceed the amount you paid to us, if any, for the Services over the prior twelve (12) months.

Indemnification

You agree to indemnify and hold harmless Swapify, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, or expenses, including reasonable attorney fees, arising out of or in connection with your use of the Platform or breach of these Terms.

Changes to These Terms

Swapify may update these Terms from time to time. When we make changes, we will update the “Last updated” date at the top of these Terms. Continued use of the Platform after any changes to the Terms constitutes your acceptance of the updated Terms.

Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [Your Country or State], without regard to its conflict of law principles.

Arbitration

Any disputes arising out of or in connection with these Terms will be resolved through binding arbitration in Amman-Jordan, in accordance with the rules of the Arbitration law.

These Terms of Use set out the legal agreement between you and Swapify. By accessing or using the Platform, you acknowledge that you have read, understood, and agree to these Terms and all other applicable policies.